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Choosing the Right Elevator Maintenance Company

If your building has an elevator, regular maintenance helps avoid costly repairs while keeping occupants safe. Not all elevator maintenance companies provide the same level of service. Some only service elevators from specific manufacturers. Others have varying levels of technical expertise and access to parts.

Building owners should evaluate potential providers’ certifications, their experience with various types of equipment, their client base, how transparent they are with fees and the accessibility of their locations to find the best fit. If you are currently searching for an elevator maintenance company, consider the three things you should look into in order to assure you hire a high-quality, professional company that will conduct a thorough evaluation of your elevator and satisfy all of your maintenance needs.

Check the Average Cost of a Service Call

When you are dealing with a quality elevator service company, around 60-90 percent of the service calls are completed within one hour of the company getting to the elevator’s location. Determine how much you’ll be charged for travel time and other fees that may apply such as fuel or environmental charges in order to get an idea of how much you will be paying.

Check the Number of Inspections

Some companies neglect to execute the minimum number of required maintenance inspections, so be sure to ask how many preventive inspections the company is going to conduct on your elevator. When looking for a maintenance company, compare and contrast the number of preventive maintenance inspections they offer and ask to ensure each company is willing to actually follow through with those inspections and ensure the safety of your elevator.

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One thought on “Choosing the Right Elevator Maintenance Company

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